Business IP Phones Services

Mitel® offers the industry’s most comprehensive portfolio of IP desktop devices. Designed with ergonomics and modern office esthetics in mind, they give users easy, intuitive access to the feature-rich telephony and advanced desktop applications enabled by Mitel IP Communications Platforms.

Mitel MiVoice 5320 IP Phone

mitel miVoice 5320 IP phones

The Mitel MiVoice 5320 IP Phone is an entry-level display phone for communications-intensive companies needing rich communications applications and services on the desktop.

The Mitel® MiVoice 5320 IP Phone is an economical, entry-level, self-labeling enterprise phone specifically designed for communications-intensive companies requiring a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the desktop. Unified communications, speech recognition, PC integration, contact center, and remote voice and data applications delivered by Mitel IP Communications Platforms are supported. The 5320 IP Phone demonstrates Mitel’s commitment to ease of use and enhanced user value with innovative features and applications. It can be used as an ACD agent, a supervisor phone, or a teleworker phone. Administrators will appreciate the ability to easily manage users though remote programming, eliminating the need for any paper labels, and reducing installation and ongoing operational costs.

Mitel MiVoice 5320 IP Phone features include:

  • Large graphics display (160 pixels × 320 pixels)
  • Eight programmable, one-touch, multi-function, self-labeling keys (for speed dialing, line appearances, and feature access)
  • Eight function keys: hold, menu, message, speaker, mute, transfer / conference, redial, cancel
  • HTML Desktop Toolkit included for applications development
  • Mitel Unified Communicator® Express (UCX) and Mitel MiCollab Client (formerly Mitel Unified Communicator Advanced (UCA)) support
  • Mitel Intelligent Directory and Live Content Suite applications support
  • Browser-based Desktop User Tool for easier user programming and key labeling
  • Handsfree speakerphone operation (full duplex)
  • Mitel Gigabit Ethernet Stand and Mitel MiVoice 5610 DECT Stand support
  • Support for Mitel Teleworker Solution, Automatic Call Distribution (ACD) agents Designed for power conservation: reduces power consumption for overall energy savings
  • Supported on both Mitel MiVoice Business (formerly Mitel Communications Director (MCD)) and Mitel MiVoice Office (formerly Mitel 5000 Communications Platform (CP))

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Mitel MiVoice 5320e IP Phone

mitel miVoice 5320e IP Phones

The Mitel MiVoice 5320e IP Phone is an entry-level display phone for communications-intensive companies needing rich communications applications and services on the desktop.

The Mitel® MiVoice 5320e IP Phone is a full-feature, applications telephone that features a large graphics display, embedded gigabit support, and eight self-labeling keys that can be programmed as speed dial keys, line keys, or feature access keys. Twelve fixed-function keys provide convenient one-touch access to commonly used telephony features, navigation keys and menus, as well as customizable user settings. The 5320e IP Phone also has three contextual softkeys to help users easily navigate through telephony functions.

Embedded applications in the 5320e IP Phone include:

  • Call History
  • Call Forwarding
  • Settings
  • Call Information

Add-on applications include Mitel Intelligent Directory, which is an advanced phonebook and presence application, and Mitel Live Content Suite, which allows you turn your phone into a rich media information appliance using Live Blogger, Live Flickr®, and Live Twitter®. All of these applications as well as custom HTML applications can also be accessed when the 5320e IP Phone is used as a remote Teleworker phone.

When used with Mitel Unified Communicator® Express (UCX) or Mitel MiCollab Client (formerly Mitel Unified Communicator Advanced (UCA)), the 5320e IP Phone provides users with presence applications and integrated functionality with your PC.

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Mitel MiVoice 5330e IP Phone

The next-generation Mitel MiVoice 5330e IP Phone brings flexibility and resilience to the enterprise desktop.

The Mitel® MiVoice 5330e IP Phone is a full-feature, applications telephone that features a large graphics display, embedded gigabit support, and 24 self-labeling keys that can be programmed as speed dial keys, line keys, or feature access keys. Twelve fixed-function keys provide convenient one-touch access to commonly used telephony features, navigation keys and menus, as well as customizable user settings. The 5330e IP Phone also has three contextual softkeys to help users easily navigate through telephony functions.

Optional modules can be added to your 5330e IP Phone, fulfilling the need for users to have conferencing, additional buttons, cordless DECT or Bluetooth® accessories, or local emergency access for Teleworkers.

Embedded applications in the 5330e IP Phone include:

  • Visual Voicemail
  • Call History
  • Call Forwarding
  • Conference
  • Settings
  • Cordless Applications
  • Call Information

Add-on applications include Mitel Intelligent Directory, which is an advanced phonebook and presence application, and Mitel Live Content Suite, which allows you turn your phone into a rich media information appliance using Live Blogger, Live Flickr®, and Live Twitter®. All of these applications as well as custom HTML applications can also be accessed when the 5330e IP Phone is used as a remote Teleworker phone.

When used with Mitel Unified Communicator® Express (UCX) or Mitel MiCollab Client (formerly Mitel Unified Communicator Advanced(UCA)), the 5330e IP Phone provides users with presence applications and integrated functionality with your PC.

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Mitel MiVoice 5340e IP Phone

A large backlit display, productivity applications, and programmable keys in an enterprise-ready IP phone solution.

The Mitel® MiVoice 5340e IP Phone is a full-feature, applications telephone that features a large graphics display, embedded gigabit support, and 48 self-labeling keys that can be programmed as speed dial keys, line keys, or feature access keys. Thirteen fixed-function keys provide convenient one-touch access to commonly used telephony features, navigation keys and menus, as well as customizable user settings. The 5340e IP Phone also has six contextual softkeys to help users easily navigate through telephony functions.

Optional modules can be added to your 5340e IP Phone, fulfilling the need for users to have conferencing, additional buttons, cordless DECT or Bluetooth® accessories, or local emergency access for Teleworkers.

Embedded applications in the 5340e IP Phone include:

  • People (Contacts)
  • Visual Voicemail
  • Call History
  • Call Forwarding
  • Conference
  • Settings
  • Cordless Applications
  • Call Information

Add-on applications include Mitel Intelligent Directory, which is an advanced phonebook and presence application, and Mitel Live Content Suite, which allows you turn your phone into a rich media information appliance using Live Blogger, Live Flickr®, and Live Twitter®. All of these applications as well as custom HTML applications can also be accessed when the 5340e IP Phone is used as a remote Teleworker phone.

When used with Mitel Unified Communicator® Express (UCX) or Mitel MiCollab Client (formerly Mitel Unified Communicator Advanced (UCA)), the 5340e IP Phone provides users with presence applications and integrated functionality with your PC.

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Mitel MiVoice 5360 IP Phone

The Mitel® MiVoice 5360 IP Phone is ideal for any enterprise executive or manager, teleworker, or contact center supervisor. It is an executive class desktop device that provides a large color backlit touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. The 5360 IP Phone delivers easy-to-use, one-touch access to many phone features and applications. The 5360 IP Phone features 48 programmable self-labeling keys, six intuitive call-state sensitive softkeys, superior sound quality, and a built-in HTML Toolkit for desktop applications development. Equipped with a Gadget Sidebar, the seven-inch display enables one-touch access to embedded or internet-based content and applications.

Integration with Mitel Live Content Suite enables the creation and publishing of dynamic and personalized information to your users, transforming Mitel 5360 IP Phones into rich media information appliances.

Mitel 5360 IP Phone features:

  • Seven-inch, backlit, high-resolution (800 pixels × 480 pixels), color, touch-screen display with brightness controls
  • Touch-screen access to features and applications
  • 48 programmable, multi-function, self-labeling keys
  • Embedded Gigabit support
  • Gadget Sidebar provides one-touch access to embedded applications
  • Supports Mitel Unified Communicator® Express (UCX), Mitel MiCollab Client (formerly Mitel Unified Communicator Advanced (UCA)), Mitel Live Content Suite, and Mitel Intelligent Directory applications
  • Extensive support for peripherals and modules: Mitel 5310 IP Conference Unit, Cordless (DECT) and Bluetooth Accessories, Line Interface Module, and Mitel MiVoice 5610 DECT Stand
  • HTML Desktop Toolkit support for applications development
  • Handsfree speakerphone operation (full duplex)
  • Supported on the Mitel MiVoice Business (formerly Mitel Communications Director (MCD)) and Mitel MiVoice Office (formerly Mitel 5000 Communications Platform (CP))

Mitel MiVoice Conference Unit

Maximize efficiency and productivity during conference calls with one easy-to-use device.

How many times have you been on a conference call and you had to pass the phone around to speak into in order for the people on the other end to hear you? Or perhaps you couldn’t hear much at all because the other party was having too many side conversations. Ever been on a conference call and because you weren’t prepared for the impromptu brainstorming session that just started, you end up describing the slideshow you put together yesterday?

There’s a better way to do conference calls.

With the Mitel MiVoice Conference Unit (formerly Mitel UC360 Collaboration Point), conference calls are clear, easy and efficient. The high-definition audio capabilities and the 16 microphones embedded in the unit that auto adjust to focus directly toward the person talking while drowning out side conversations mean you never have to ask the speaker to repeat himself or herself again.

The device’s built-in Web browser allows easy sharing of documents through online drop boxes. Or, you can collaborate and share ideas with other parties by connecting your laptop, tablet, smartphone or USB drive to access files. That means there’s no need to interrupt discussions or reschedule a meeting in order to share visuals.

The best part is that the unit is self-contained. So deployment is as simple as setting up any other IP/SIP phone.

Key Features and Functionality:

  • 16 microphones situated around the device allow clear sound pickup from up to 12 feet away.
  • Beamforming technology automatically locates the prime speaker in the room, reduces the noise from the other microphones and provides visual indication of the active microphone beam to users in the room.
  • Includes a built-in, four-party audio conferencing bridge.
  • The “consultation call” feature provides users the ability to call a participant outside the conference bridge even when the bridge is full.
  • Can be connected to a business’ corporate directory via Active Directory® or LDAP support.
  • Web browser allows multimedia support for access to cloud-based services, such as Gmail, Exchange Web for contact dialing and chat functions.
  • Two USB 2.0 connections for transferring or accessing files or to attach accessories, such as a wireless keyboard and mouse.
  • Micro SD card slot for accessing files.
  • Enhance Your Conference Calls Today

Mitel 5560 IPT

The Mitel® 5560 IPT uniquely combines the speed and performance that split-second trading demands, at a fraction of the total cost of ownership of other turret solutions.

The 5560 IPT is a dual display / dual handset, multi-line trading appliance that is made especially rugged for operation within the high call-activity environment typified on trading floors.

The 5560 IPT allows traders to:

  • Accelerate multi-tasking with dual handsets and displays
  • Rapidly prioritize high-value calls with the multi-line display with float keys
  • Easily cover calls to other traders within your team
  • Instantly access key trading partners with one-touch dialing

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