With an increased public awareness and heightened concerns over emergency call handling, enterprises and governments at all levels are required to address multi-line telephone system (MLTS) 911 call handling with greater efficiency. The requirements needed to comply with the E-911 legislative requirements can be summarized as the ability to:
Mitel® is committed to enhancing emergency call handling and notification and has developed complete solutions addressing the needs for the small, medium and large enterprise. Mitel TDM and IP Telephony platforms combined with the Mitel Emergency Response Adviser deliver powerful, end-to-end emergency call handling solutions.
Mitel® Emergency Response Adviser is a complete, fully integrated and modular platform equipped with the vital services and data necessary to accurately dispatch Emergency Services to the exact location where an E-911 call originates. Using state-of-the-art Mitel Voice over IP (VoIP) technology, Emergency Response Adviser delivers a versatile solution for implementing an E-911 solution in any organization. Through real-time notification, both PSAP and local personnel are provided with up-to-date location information. Emergency Response Adviser offers more apparent features than other enterprise-focused competitors.