Across your typical business, user collaboration, mobility, and messaging are the core communication requirements. To simplify these functions, Mitel combines them into a single solution: Mitel® MiCollab (formerly Mitel Applications Suite (MAS)).
Despite being physically separated, users appreciate being able to find each other quickly and connect without delays and long wait times for return calls and emails. Instead of users toggling between their communications applications, each with their own login procedure, MiCollab is an integrated suite of applications that work together seamlessly. A component of Mitel’s Unified Communications and Collaboration (UCC) solution, MiCollab makes it easy to manage all aspects of day-to-day interaction for workers in any role, no matter where they are or how they choose to be productive. For organizations large and small, MiCollab delivers the kind of cost-effective capabilities needed to increase productivity, build competitive advantage, and drive business success.
MiCollab operates on a single management console providing administrators with one view of the entire solution – presence, collaboration, mobility, and messaging. As a single solution, MiCollab brings several other benefits to IT teams, including: