Unified Messaging

Being responsive to messages makes you and your company appear more agile and easy to work with. Mitel Unified Communications and Collaboration (UCC) includes Mitel NuPoint Unified Messaging™ (UM), an integrated messaging solution that provides an auto attendant and simplified message management that keeps messages organized and is:

  • At home in any environment. NuPoint UM fits with your existing infrastructure, including your existing PBX.
  • Easily scalable. Scales from small to large deployments with the same telephone user interface (TUI) and graphical user interface (GUI), eliminating IT and user retraining as your system grows.
  • Integrated with other applications. Out of the box, Mitel NuPoint UM comes integrated to other market leading applications like Microsoft® Exchange.

Unified Messaging from Mitel provides:

  • Sophisticated call handling. Advanced call handling features, such as speech auto-attendant, to provide better service to inbound callers. You can even give users their own personal speech auto-attendant to help direct specific calls.
  • More productive and flexible voice mail. Employees are more responsive to voice, fax, and email messages because NuPoint UM lets users send and receive voice and fax messages from their email client.