Small business owners know better than anyone that personal interactions with customers and productivity matter, and the right communications platform can make all the difference.
Mitel® has a communications platform designed to meet the needs of small businesses with specific tools for improving efficiency and ensuring a tangible return on your communications investment.
Our philosophy is to deliver unified communications that:
Mitel MiVoice Office
Mitel MiVoice Office (formerly Mitel 5000 Communications Platform) enables small businesses to blend their voice system into their data network, and offers flexibility, advanced Unified Communications applications, and cost-effective growth up to 250 users and multiple sites.
Mitel® Communications Director (MCD) is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.
MCD has many embedded features that complement unified communications solutions:
Mobility – Dynamic Extension: MCD has an embedded Dynamic Extension solution that allows users to select up to eight different devices or numbers to act as their answer point. By grouping multiple devices together under the same user number, all of their phone numbers are effectively collapsed into one, so callers can reach users regardless of which number they call.
Mobility – Hot Desking: MCD Hot Desking lets employees log onto any designated phone, located at any of your offices, or even outside of the business offices. All calls are routed to the device they are logged into so callers can always reach them by dialing their office extension.
Unified Messaging: Employees have anywhere, anytime access to messages with an integrated, fully-featured voice mail system, Unified Messaging, and an automated attendant.
Deployment Flexibility: Distributed, centralized, and public cloud – you can choose your deployment strategy. In addition, virtual deployment allows you to take advantage of the business continuity services available through VMware®.
Web-Based Management: An administrator can administer a multi-platform MCD solution from their web browser as if it was a single platform solution. System changes are automatically synchronized across the solution, and management control and tasks can be delegated across the organization, rather than relying on a centralized point.
Standards-Based Architecture: MCD operates across any LAN / WAN infrastructure, coupled with embedded native support for standards-based networking such as SIP, Q.SIG, and DPNSS, offering businesses the ability to protect existing investments irrespective of legacy PBX, while delivering all the advantages of a converged infrastructure.
The larger your business grows, the more important it is to have a robust unified communications system that increases organizational efficiency and productivity, and is simple to implement and maintain. In short, it has to work.Mitel® has a powerful core communications platforms specifically designed to meet the complex needs of medium and enterprise organizations while being nimble enough to integrate easily. It provides tools for improving productivity and efficiency and ensuring a tangible return on your communications investment.
Mitel’s core communications platform provides extensive communication features, expert call control, and support for a wide range of innovative desktop devices and applications.